I do mean the wd quick view, not the wd quick image. Choose the disk you are going to erase from the list and click next. Uninstallreinstall usb controllers on wd my passport drive. Please pay attention to a fact that the program cannot be fully removed by the regular removal method, because many of its registry entries and other files still locate on the computer after the removal. Wd software and all of the support files, utilities, online help and user manual files. I got a used 120gb western digital passport and need to wipe it, but still be able to use it. Download the windows wd smartware software updater to your hard drive. Fix and repair wd my passport ultra not detectedshowing. My passport go portable storage user manual western digital. I cant seem to locate where to find the software to reload it.
It doesnt show up in my computer, device manage or disk management. Once the wipe operation is carried out by aomei partition assistant, the data cannot be recovered by any data recovery software. Wd portable drives come with wd backup software wd smartware or wd backup for the customers ease and backup solutions. Download, install and stay uptodate with software offered by wd and wd partners. A third party uninstaller can automatically help you uninstall any unwanted programs and completely remove all of its files and free up your hard disk space. The size would depend on the model wd my passport that youd choose, but for now the wd portable my passport drives for windows are up to 3tb, this being the new my passport ultra. Can anyone tell me how to reinstall the software that was on my wd external hd my passport ultra. This vids goal is to help uninstall the wd discovery cleanly.
If wd ever release a software update enabling us to get rid of it somehow, someone please let me know. It stuck, so i had to force it and ended the process through task manager. How do i remove this smartware software from my drive. Launch the uninstaller, find and select wd drive utilities application on the installed program list. If a found new hardware screen appears, click cancel to close it. In the main console, locate the partition on the wd passport external hard drive, right click it and choose format partition. A better way to uninstall wd drive utilities with added benefits there is a much easier and safer way to uninstall wd drive utilities completely. I stupidly formatted it in disk utility on my mac and it wiped all the software.
To safely remove the program, the wrong way is to locate its folder, rightclick it and select delete, while quite a number of people are still doing this. Wd drive utilities and wd security, are contained within the wd drive utilities and the wd security zip files and installs custom western digital software for wd. Ive always been a bit of a digital media freak and bought a wd passport a few months agoknowing someday id need to move my files to account for my decreasing free space on my macbook pro. Wd my passport not recognized when plugged in windows 10. Click on preferences and there is a checkbox for open wd smartware when drive is connected. Click all tools and choose ssd secure erase wizard, or right click on the wd my passport and select ssd secure erase. Western digital my passport user manual pdf download. Uninstalling and then reinstalling a program this way is really pretty easy but the exact method differs a bit depending on the windows operating system you happen to be using. Then uninstall the wd software by following the manufacturers instructions. Whats the good way to get rid of wd drive utilities. Using your computers file management utility to open the wd unlocker virtual. Remove wd smartware expert guide to help you uninstall. Downloads download software and updates for your wd product.
On the start menu for windows 8, rightclick the screens bottomleft corner, click control panel, and then, under programs, do one of the following. Does anyone know of a way to remove the software that pops up each time you insert a wd passport usb drive. Please do file backup for your crucial data before erasing the drive. Are you facing the problem like missing necessary files to delete wd drive utilities, or do not have permission to uninstall it, which resulted in the impossibility to conduct a complete removal from your machine. Unable to uninstall smartware from my pc wd software. Wd software will not install, update, start or uninstall on a windows pc. My passport ultra portable hard drive user manual western digital. How to erase wd my passport external hard drive in windows. The software is called wd smartware and it appears on the desktop as a cd icon. I managed to remove the software from my wd passport and turn it into a regular external hard drive that allows you to drag and drop thingserase things like a regular usb drive. Software and firmware downloads wd support western digital. For some reason, windows thinks the drive is still there.
With just one click of our new wd app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. From the app, go to the my passport wireless settings. Manage your connected wd devices like my passport, my book, and my cloud home drives. So i go back to the pc that it doesnt read on and uninstall the wd software. Included wd discovery software 2 makes it easy to back up your photos, videos, and documents to the my passport ultra drive. This answer explains how to fix wd software install, uninstall and update issues on windows pc.
Therefore, less than a gigabyte to more than a few. When it is completed, click scan leftover button, and remove all of remanent files. Rightclick on the windows icon at the left corner and select device manager. Connect the drive to your computer as shown in figure 3. Wd my passport for mac 1tb external dri apple community. If you ever need to remove and reinstall the wd software on your computer, or move the drive to another computer and install the software there, you will need to restore the wd software and disk image on your. It would be nice if i can remove this smartware from my drive.
Verify that the drive appears in your computers file management utility listing. Wd support is able to help when you are not able to uninstall the smartware software. If you dont have the application preloaded on the drive, you can download that from the support site. Then restart your computer and everything shall work fine with your wd my passport ultra drive. I have a wd my passport portable usb hard drive which one of my computers cant detect when plugged in. Uninstalling all of wd passport ultra external hdd. Connect mobile device to the my passport wireless wifi network. Accessing the digital media stored on your wd external hard drives directly from your windows 8 start screen is now easier than ever. Click download to download the windows wd software package on your computer. The first time you install the wd my passport ultra 1tb drive into a usb port it will be automatically detected by your pc just like a. Uninstall wd drive utilities completely howto removal guide. To uninstall wd unlocker, you would need to have wd security installed.
Windows states it is removing the program and to restart. The western digital my passport 2tb software packages are displayed on the screen. Then the hard disk data recovery software will start scanning the device to searching the lost data within minutes. Getting started with the wd software connecting the drive 1. On this popup screen, choose ntfs, fat32 or exfat among listed file systems and click ok.
Since then, when i select windows backup, the external drives icon appears with a large red x. As pointed out in this reddit post, the western digital my passport drives contain. Start the wd smartware drive unlock utility by either. Wd my passport x 2tb setup driver and software installation. If your product is not listed above, please visit the product page. If you found this video, youve no doubt pulled your hair out trying to get rid of wd smartware even before mavericks came out. Select your wd hard disk which detected on the program and next. Now click on wd smartware from the cd contents to being installation. Download recommended tool to fully and quickly uninstall wd drive utilities on pc. I found a solution here that said i should install the wd software and.
I have tried a number of easy solutions to no avail. And thing is, when i uninstalled, it never had the chance to finish. As pointed out in this reddit post, the western digital my passport drives. Then when western digital warned mavericks users that they could potentially lose the data on their drives, mac users went into overdrive trying to figure out how to get rid of the infernal wd. It automatically protects your files, photos and documents with on premise backups to a wd drive. Download and install recoverit hard drive recovery on your computer, connect the disk to the pc and follow the next 3step to get your wd hard drive data back step 1. Uninstall wd drive utilities how to fully remove wd. As we all know that normally, we can uninstall this program directly from windows attached uninstaller or with its own uninstaller. Uninstalling wd discovery uninstalls wd drive utilities.
Click analyze icon to start the first stage of removal. Or, you can uninstall wd discovery software from your computer by using the addremove program feature in the windows control panel. The software is located on a hidden drive partition, which removes a reasonable amount of storage capacity. Step 1 go to this page, download the stuff they tell you to. If you asking to completely remove the vcd, that not possible since it built into the firmware. Completely uninstall wd drive utilities from computer.
Now you know how to erase wd my passport external hard drive in windows easily. Now use disk utility to erase the wd drive as guid partition and macos extended journaled if you are only using it on a mac or as guid partition and exfat if you will share it with a windows computer. I use the updated sync software wd provided and am able to manually turn it off and on. The proper way to reinstall a software program is to completely uninstall it and then to reinstall it from the most updated installation source you can find. I dont want whatever viruses and malware that are on it on my computer, and dont need the files the previous owner had. When you remove and reconnect the my passport ultra drive. And yes, i tried disabling it in the device manager, but as soon as i hit confirm my computer crashes, and when it reboots the vcd drive is still there. Uninstall external drive wd passport microsoft community. Apparently some ransomware hacking attacks can corrupt any attached usb etc drives, so i wish to remove the my passport backup drive. System restore is a utility which comes with windows operating systems and helps computer users restore the system to a previous state and remove programs interfering with the operation of the computer. I know i can select the drive and click format, but i want to make sure nothing thats on it is accessible eg viruses, porn, etc. After my boot, all wd programs seemed to have been uninstalled. I bought it from best buy and the sales associate said it was basically a big flash drivethat i could add and remove files manually like i did with my usb. We would like to show you a description here but the site wont allow us.
Plug the drive into the usb and of course its still not reading because of the registry entryentries, then i plug in another old wd drive that is so old that the system supposedly doesnt recognize and just as i suspected the new drive comes on line when the old. Double click on its uninstaller and follow the wizard to uninstall wd smartware. Wd smartware, a software developed by western digital technologies, inc. Installed wd discover out of curiosity as wellhad to go through an unintaller app and systems folders to uninstall wd discover. Now with the software removed we can start fresh and minimize the impact that the wd smartware software has on simple use of the western digital external hard drive. Wd discovery software by western digital technologies.
Click ok to finish the removal, and restart the computer. Wd backup wont open and wont uninstall wd software. Your my passport drive and the wd security and wd drive utilities software are compatible with the following operating. I dont like having preinstalled software on my drive when i didnt ask for it. The only way to get the device recognized is to reboot the computer with it. Downloads download software and updates for your wd product at. Decided the whole paragon software that was included was complete bs and tried mac disk utility both first aid and reformattingstill wont mount 4. Remove wd unlocker partition from wd my book super user.
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